Shipping policy

S h i p p i n g  T i m e s

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United Kingdom & Europe

7 – 15  business days

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United States 

8 – 14  business days

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Canada

10 – 15  business days

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Mexico

15 – 25  business days

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Switzerland

15 – 18  business days

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Shipping FAQ


Do you ship internationally?

We ship our products to the following countries : 

North America: United States, Mexico, Canada.

Europe: United Kingdom, Austria, Belgium, Croatia, Finland, France, Germany, Italy, Netherlands, Spain, Luxembourg, Sweden, Switzerland , latvia.


 

From which location do your products ship?  

Our products are shipped from different fulfillment centers depending on the product type and your delivery location.
Apparel items are produced and shipped from facilities within the EU, UK, or the US to ensure efficient delivery.
Accessories and specialty items may ship from international fulfillment centers, depending on availability and destination.

All orders are processed with care to ensure reliable shipping and the best possible delivery times.

How long does production take before shipping?

Each item is prepared individually after your order is placed Production typically takes 2–6 business days before the order is shipped. 

Please note that production times may vary depending on the product type and current demand.

Are customs duties or import taxes applied to my order?

For international deliveries outside the European Union, local import duties or taxes may apply in some cases, depending on the destination country’s regulations.
These charges, if applicable, are determined by local authorities and are the responsibility of the recipient.

Customs regulations vary by country. For further details, we recommend checking with your local customs office.

What should I do if my package is lost or stolen?

Lost, stolen, or missing parcels

If your tracking link shows the order as delivered but you haven’t received anything, please:

  1. Visit your local post office, as your parcel may be stored there if delivery wasn’t possible.
  2. Check with your neighbors, in case someone accepted it on your behalf.                                                                                                                                                                                                                        If your parcel was lost, stolen, or arrived damaged, please contact the shipping carrier directly to file a claim.
    We are not responsible for lost, stolen, or damaged packages after they are marked as delivered.
Will my order arrive in one package?

Depending on the products in your order, items may be shipped separately.
Apparel and accessories are fulfilled from different facilities, which means they may be dispatched at different times and arrive in multiple shipments.

You will receive tracking information for each shipment as soon as it is sent.

Will I receive a tracking number once my order is shipped?

Yes! As soon as your order is shipped, you will receive a tracking number via email.

This allows you to follow your package every step of the way.